Careers at Restoration

Bedford Stuyvesant Restoration Corporation has been a leader in the development of Central Brooklyn. For its pioneering work, Restoration has been recognized locally and nationally as a model for community development. Through the years, Restoration has been able to attract the highest caliber of talent to advance its mission. Restoration is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Currently, Restoration has several positions available:


JOB TITLE

President of Development

DEPARTMENT
Development

DESCRIPTION:

Armed with a new strategic plan, capital campaign, feasibility assessment, and diverse range of programming, Restoration is committed to generating significantly more revenue. The Vice President of Development will provide strategic and energetic guidance for all fundraising activities at Restoration. Working in close partnership with senior management team and Board of Directors, this position will oversee: foundation relations; corporate sponsorships; individual giving; event fundraising; and communications. Currently, the preparation of government grant proposals, as well as the cultivation of government relationships is undertaken by the heads of the Restoration Art, and the Centers for Personal Financial Health, Community Asset Building and Center for Healthy Neighborhoods. The Vice President of Development will participate in determining the best long-term placement of this public sector fundraising, and the best strategies for maximizing public sector fundraising impact. In order to greatly increase Restoration’s fundraising capacity, the Vice President will need to build a comprehensive fundraising program, including the strategic hiring over time of a competent fundraising team. The Vice President will develop all systems (human, operational, and technological) to support a robust and diverse fundraising program. In addition to achieving the organization’s contributed revenue goals for annual operations, the Vice President will periodically oversee special campaigns. The Vice President of Development will assume a critical leadership role researching, planning and ultimately implementing an imminent capital campaign to support the re-envisioning and re-development of Restoration Plaza.
Additional specific responsibilities include the following:

  • Thoroughly understand Restoration — its mission and values, history, culture, programs, funding partners and key stakeholders, operations and potential;
  • Grow fundraising to meet organization’s strategic goals;
  • Foster relationships of trust and cooperation with Restoration’s Chief Executive Officer, Board Chair, Development Committee, senior management, and staff, forging partnerships that continue to bring forth everyone’s best efforts;
  • Assume leadership of Restoration’s fundraising strategies; establish specific and realistic fundraising goals and benchmark in consultation with the senior management team; affirm strategies for diversifying income sources; establish personal relationships with current Restoration lead donors (both individual and institutional) to encourage ongoing support;
  • Build and regularly assess Restoration’s development department; strategically hire staff to scale up the organization’s fundraising capacity; supervise and motivate the development staff, providing coaching, training and guidance regarding professional
    development opportunities, as needed;
  • Serve as one of Restoration’s primary fundraising liaisons to private constituencies, including corporations, foundations, major donors, etc. Develop external alliances and collaborations to achieve fundraising goals;
  • Leverage the organization’s diverse board, staff, volunteers and friends to help achieve contributed revenue goals;
  • Enhance the Board’s role in fundraising. Work with board members to develop individual fundraising plans and goals. Work with board members to host special cultivation events, as appropriate.
  • Reorient the Development and External Affairs Committee. Restoration’s current board has an external affairs committee which focuses on the organization’s annual benefit. The proposed fundraising committee will look beyond the benefit with an eye towards
    developing funding opportunities year-round;
  • Continue to enhance Restoration’s annual benefit, as well as create opportunities for additional event fundraising;
  • Diversify corporate fundraising. The banking and finance sector accounted for a significant percentage of Restoration’s private fundraising over the past ten years. Given the ongoing trend toward consolidation in the banking sector, new sources of support
    must be identified and secured;
  • Institute a formal individual giving campaign, which may include (but not be limited to): an expansion of the year-end appeal; exploration of bequest gifts targeting Restoration alumni; and instituting a Facebook and online giving campaign;
  • Enhance Restoration’s brand identity to raise the organization’s visibility locally and nationally;
  • Oversee execution of all aspects of private development process from stewardship to proposal development to grant reporting;
  • Revisit the feasibility process to determine the potential, scope and scale of a capital campaign in support of the new strategic plan.
  • As a senior manager of the organization, work with the executive staff to develop and execute the institution’s budget, strategic plans and operating priorities. Personally representing the interests of the development department within the context of
    organization-wide issues;
  • Organize the development department’s annual planning, goal setting and budgeting process. Manage department operating revenues and expenditures;
  • Direct efforts to develop and improve systems and procedures that track the cultivation and acknowledgement of gifts/grants, manage prospect research and monitor grant reporting.

Experience and Qualifications:

The ideal candidate will be a dynamic, professional fundraiser with the ability to motivate and work closely with high net-worth individuals, corporate executives, foundation leaders, and others in the philanthropic community. The ideal candidate will have at least eight years of progressive fundraising experience, having executed multi-million dollar campaigns and held senior fundraising management posts, preferably having run a development department.
Other specific qualifications include:

  • Proactive, creative, self-initiating and resourceful;
  • Outstanding oral and written communication skills;
  • Able to apply a sophisticated knowledge of fundraising strategies and tactical methodologies to achieve contributed revenue goals, including fundraising with social media, and a range of new technologies;
  • Significant knowledge of and successful track record in fundraising from a variety of sources, including individual, corporate, foundation and government. Fundraising experience in New York is desired;
  • Creative, with experience generating ideas for exciting cultivation & fundraising events;
  • Strong corporate sponsorship experience;
  • A systematic approach to fundraising strategies and the management of day-to-day operations. Experience developing and implementing a comprehensive system of fundraising procedures;
  • Collegial and collaborative work style. Adept at leading others through process. Able to be tough-minded if required to ensure goals are met;
  • Exceptional interpersonal skills and the ability to build confidence and rapport among colleagues and stakeholders in a diverse organization and fundraising community. A demonstrated record of working successfully with sources of influence;
  • Strong leadership skills with the ability to promote and sustain a diverse team of professional staff and volunteers;
  • Unquestioned personal integrity and professional reputation;
  • Strategic thinking, with the ability to conceptualize and express ideas and anticipate and act on events which may create opportunities for Restoration;
  • An outgoing and open personality, with tenacity, pragmatism, high energy, and patience;
  • A demonstrated interest in and understanding of Restoration’s mission and its goals.

To apply for this position, please forward a resume, as well as a substantive cover letter outlining your interests and qualifications via e-mail to: janglin@restorationplaza.org


JOB TITLE

Financial Coach (English and Bilingual)

Department:
Economic Solutions Center

GENERAL RESPONSIBILITIES: Bedford Stuyvesant Restoration Corporation seeks a Financial Coach under the NYC Financial Empowerment Center model. The Financial coach will provide one-on- one financial counseling as well as workshop sessions for youth and adults. Financial coaching through the Financial Empowerment Center is free of charge and aims to assist clients in taking control of their personal finances by increasing financial literacy, developing budgeting and money management skills, developing appropriate financial relationships, addressing financial emergencies, and eventually building assets. The Financial Coach will report to the Program Manager of Asset Building.

Specific responsibilities and tasks of the Financial Coach include, but are not limited to:

  • Assess client needs and develop individual financial action plans with each client.
  • Provide individualized one-on- one financial counseling and coaching to clients.
  • Conduct group sessions as fit for client case load, utilizing existing curricula.
  • Responsible for making appropriate referrals and integrating other wraparound supports (i.e. benefits, child support, tax preparation, job readiness training and placement).
  • Engage in ongoing follow-up with Financial Empowerment Center clients on progress towards goals.
  • Collect, track, enter, and report client demographic and financial data for purpose of internal program monitoring on a weekly basis.
  • Participation in trainings and ongoing professional development.
  • Available to work off-site (e.g. in schools or other partner organization), on weekends and during evening hours.

Experience and Qualifications:

  • Hold a Bachelor’s Degree from an accredited college in economics, finance, education, social or human services or a closely related field.
  • Have a minimum of two years of full time work experience in financial education or social service counseling. Class room experience a plus.
  • Be knowledgeable about credit, debt, and money management; savings and investment options; and safe financial products and services.
  • Excellent communication and interpersonal skills.
  • Demonstrated experience and affinity for technology platforms that include tools such as video conferencing, webinars, social media, etc.
  • Bi-lingual (English/Spanish).

To apply, email cover letter and resume to Judith Anglin, at hr@restorationplaza.org.


JOB TITLE

Employment Specialist

DEPARTMENT
Economic Solutions Center

DESCRIPTION:

Restoration is seeking an enthusiastic Employment Specialist & Career Coach to develop, maintain and deepen relationships with employers through our business services. These services include candidate screenings for job openings as well as career development and retention services (incl. benefits enrollments, financial coaching, and training opportunities). The Employment Specialist & Coach will also work directly with job seekers to match them with jobs; in addition, they will coordinate with the Education & Training and Social Services Teams to ensure that job seekers receive services that meet their needs. Specific responsibilities and tasks include, but are not limited to:

  • Provide one-on-one coaching and counseling, facilitate workshops, and provide retention services to program participants;
  • Develop and maintain close relationship with employers for the purpose of job orders, internship opportunities and retention services for their staff
  • Maintain high level of knowledge of labor market trends and high demand industries/sectors
  • Conduct a career and job ready assessment and match clients to employers
  • Maintain a high level of results accountability by entering pertinent customer data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;
  • Work in team with Education & Training and Social Services staff to ensure that clients meet the best possible outcomes across services.
  • Manage data recording of intake, assessment, service delivery, and outcomes for multiple contracts (incl. DYCD NDA Healthy Families and OTDA SNAP Venture III).
  • Provide reports to Program Manager on a weekly basis.

Experience and Qualifications:

  • Bachelor's or Master's degree preferred
  • Established connections with businesses and employers a pre
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support
  • Attention for detail and ability to manage and leverage multiple contracts
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
  • Excellent database and administrative skills with attention for detail and ability to manage data and information for multiple contracts.
  • Proficient with MS Office (Excel, Word, Access & Outlook).

To apply, email cover letter and resume to Judith Anglin, at hr@restorationplaza.org.


JOB TITLE

Jobs-Plus Manager of Career and Resource Coordination

Department:

Economic Solutions Center

GENERAL RESPONSIBILITIES: Restoration's Economic Solutions Center seeks an enthusiastic Manager of Career Coaching and Resource Coordination for our Restoration North Jobs-Plus site serving resident of Marcy, Armstrong and Lafayette Gardens. The Jobs-Plus Sr. Career Coach and Resource Coordinator reports to the Jobs-Plus Assistant Director. Specific responsibilities and tasks of the Jobs-Plus Career Coordinator/Manager including, but are not limited to:

  • Oversee a team of 2 Career Coaches/Resource Coordinators, providing day to day supervision
  • Develop team strategies to a maintain member engagement and retention within the program
  • Maintain weekly team meetings and case conference meetings to ensure members are moving along the process to employment
  • Assess new and existing program participants to determine interests, qualifications, employment eligibility and developing individual career plans
  • Provide one-on-one coaching to a caseload of program participants in the area of job readiness, career advancement, vocational training referrals, and prepare them for job interviews.
  • Refer a caseload of caseload participants to job opportunities available and assist them with online job applications for available positions.
  • Conduct 1-2 workshops once a week covering various life skills and career development topics.
  • Follow up with program participants to maintain high program retention and collect information on self-placements and retention as needed.
  • Maintain close relationships with referral and partner organizations for the provision of wrap around services to customers;
  • Maintain a high level of results accountability by entering pertinent participant data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;
  • Maintain relationships with other vocational/career development training providers to share and develop best practices
  • Maintain high level of knowledge of labor market trends and high demand industries/sectors
  • Provide reports to Assistant Director on a bi-weekly basis

Experience and Qualifications:

  • Bachelor's or Master;s degree preferred
  • A minimum of 3-5 years' experience in providing employment services and staff supervision and management
  • In possession of an Job Readiness or Vocational Training credentials is a plus
  • Excellent computer and data management skills are a must
  • Must possess strong written and oral communication and presentation skills
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support are a must

To apply, email cover letter, resume, a writing samples, and three references- two professional and one long-term personal to kbrown@resotrationplaza.org AND hr@restorationplaza.org.


JOB TITLE

Full Time Financial Counselor

Department:

Economic Solutions Center

DESCRIPTION:
Bedford Stuyvesant Restoration Corporation seeks a full time Financial Counselor for its Financial Empowerment Center (FEC), a program operated out of several partnering locations in New York City. The Financial Empowerment Center initiated by NYC’s Office of Financial Empowerment offers one-on-one financial counseling and coaching free of charge to low income New Yorkers. We seek to help New Yorkers take control of their personal finances by increasing financial literacy, developing budgeting and money management skills, developing appropriate financial relationships, addressing financial emergencies, and building assets.

RESPONSIBILITIES:

  • Provide individualized one-on-one financial counseling and coaching to clients
  • Implement and assist with the design of client retention and capability strategies
  • Assess client needs and develop individual financial action plans with each client
  • Responsible for making appropriate referrals and integrating other wraparound supports (i.e. benefits, tax preparation, home- buying, foreclosure prevention)into counseling to achieve greater results
  • Protect client privacy in compliance with contract requirements
  • Track progress of program participants through measuring several indicators. Daily data entry.
  • Participation in initial funder sponsored trainings and ongoing professional development trainings as required
  • Work from multiple partner locations and participate in their outreach events

QUALIFICATIONS:

  • Hold a Bachelor’s Degree from an accredited college or university
  • Have a minimum of two years of full time work experience in Economics, Financial Literacy, Human services or Business. With knowledgeable about personal money management, savings and investment options, safe financial products and services and consumer rights
  • Strong organizational skills and attention to detail
  • Ability to work independently and meet deadlines with little supervision
  • Passion for helping low-income adults meet their financial goals
  • Bi-Lingual (English & Spanish). Ability to translate oral and written documents between spoken languages a plus
  • Excellent interpersonal and presentation skills
  • Knowledge of Microsoft Word, Excel
  • Available to work Wednesday, Thursday (evenings), Saturday’s

Please email your cover letter, resume, and three references-two professional and one long-term personal references to Judith Anglin Personnel Director at janglin@restorationplaza.org


JOB TITLE

Data Management Assistant

Department:

Economic Solutions Center

DESCRIPTION:
Restoration is seeking a Data Management Assistant for 15 to 25 hours per week, who will assist in the development of Restoration’s Data Management system. Start date would be per immediate and pay rate is $20-$30 per hour salaried position based on experience. The purpose of the data system is to provide holistic insight into service delivery to our clients across multiple services. Toward that end, the data project is currently underway to consolidate data from various (funder mandated) sources into one single data management system with dashboards and reporting functionalities and that will provide program service staff and management with insight into how clients flow through the various services and programs as well as the impact the various services have on the economic and upward mobility of the clients we serve.

RESPONSIBILITIES:

  • Assist in the design and configuration of a central repository for various data sources (including Salesforce, NewTech, Outcomes, Capricorn, etc.)
  • Analyze data from various data sources and configure for central data repository configuration in such a way that this translates into meaningful information for program service staff and management.
  • Work with program service staff to increase further insight into data currently being captured and ensure this will be incorporated in the central data repository.
  • Design reports and dashboards, also incorporating data visualization, such as info graphs, geo maps, etc.
  • Participate in weekly data calls and other meetings where appropriate.

QUALIFICATIONS:

  • Coursework or demonstrable skillset in management information systems, computer science, or related field preferred.
  • Successful experience with data collection systems, data analysis, and data management as well as database/ CRM design and/ or development.
  • Understand spreadsheets and database architecture and concepts, sufficiently to know or learn how to generate reports and make minor system improvements independently, and how to manage vendors to make major system improvements
  • Experience working with and understanding of the workings of non-profit organizations and in particular Community Based Organizations.
  • Excellent critical thinking skills and the ability to analyze data and translate into meaningful information for service delivery, including report writing and development of software user manuals and training.
  • Exceptional project management, prioritization, and planning skills, with demonstrated success producing high-quality deliverables on time and within budget.
  • Strong interpersonal and communication skills with the ability to support a team, and the ability to work closely with a wide range of constituents, including high level funders, government partners, members of the media, staff, consultants, and community-based organizations.
  • Passion for, knowledge of, and demonstrated commitment to community development, youth development, and community organizing and leadership development as strategies to improve low income communities.

To apply for this position, please forward a resume, as well as a substantive cover letter outlining your interests and qualifications via e-mail to Judith Anglin Director of Human Resources at hr@restorationplaza.org


JOB TITLE

Junior Care Coordinator

Department:

Economic Solutions Center

DESCRIPTION:
Bedford Stuyvesant Restoration Corporation, a non-profit community development organization, is seeking a Junior Care Coordinator to provide services to customers who are eligible for assistance through Restoration’s Economic Solutions Center. The Economic Solutions Center serves some 8000 clients annually through services including benefits screening and enrollment, financial counseling and literacy, tax preparation, educational coaching, career training, and job placement and retention services. In doing so, Restoration takes on a holistic approach to our customer’s well-being in assisting them to self-
sufficiency, resiliency, and financial independence towards closing the wealth gap and ensures that customers have every opportunity to take advantage of multiple services to increase impact. The Care Coordination team plays a crucial and exciting role in this aspect, making the Economic Solutions Center a welcome and comfortable place for customers to visit and receive services. The team provides comprehensive case management services, including intake triage, screening, assessment, and service planning and follow up for benefits, financial literacy, educational attainment, employment, etc.

RESPONSIBILITIES:

  • The Junior Care Coordinator is the first point of contact for our customers and will ensure all clients receive a warm
    greeting in a welcoming and comfortable environment, also providing a general overview of programs and introduction to
    triage for services.
  • Junior Care Coordinators are responsible for all front desk functions including answering of telephones, taking messages
    or transferring calls to appropriate individuals, responding to customer inquiries, checking voicemail daily, scheduling of
    first time and follow up appointments, follow up and reminder calls to customers for upcoming appointments.
  • Junior Care Coordinator will schedule customers to meet with Care Coordinators for further triage, screening, assessment,
    and service planning and track no shows and reschedule appointments.
  • Junior Care Coordinators will follow up with all customers via email or telephone to thank them for coming and keep them
    abreast of new developments regarding services offered as well as events and activities that could benefit them (e.g.
    Restoration Plaza events).
  • Junior Care Coordinators will ensure that all participants have a working professional email and will schedule those
    without for computer class.
  • Junior Care Coordinators will ensure that all clients coming through the door will sign in utilizing our online sign-in form.
  • The Junior Care Coordinator team ensures proper management and follow up of the Customer Service email account.
  • Junior Care Coordinators will ensure that all intake information is entered into appropriate data systems.
  • Junior Care Coordinator will prepare office supply orders for all service units, make copies, maintain wall of fliers, as well
    as other administrative or office management duties as assigned by their supervisor.
  • Junior Care Coordinators will maintain staff timesheets for proper billing for contracted services.
  • Junior Care Coordinators will assist and provide support to both Lead Care Coordinator and Care Coordinators as needed.
  • Junior Care Coordinators will be trained in the functions of the Care Coordinator and may be requested to fill in as
    needed.
  • Junior Care Coordinators will assist with data entry for all service units and must therefore become adept in the utilization
    of various database systems, including, but not limited to: Salesforce, Single Stop Technology/Connects, Capricorn, POS,
    Efforts-to-Outcomes. Training in these systems will be provided.
  • Junior Care Coordinators will ensure that all performance targets as outlined in individual staff performance work plans
    are met and being fulfilled. This includes but is not limited to Restoration annual targets for services and case
    management as well as contractual targets and obligations resulting from contracts with funders.
  • Junior Care Coordinators participate in outreach and recruitment of new customers, conduct customer orientation
    sessions and facilitate workshops as needed.
  • Participate in regular staff meetings and supervisory sessions.
  • Other duties as assigned by supervisor.

QUALIFICATIONS:

  • Excellent Customer Service skills, placing the customer first and ability to work with customers from a strength based
    approach.
  • Ideal Candidates will have a Bachelor’s Degree with 1 year of Social Service experience or High School with 3+ years of
    Social Work or Customer Service experience.
  • Knowledge of community resources and counseling/social work practices with underserved populations is preferred.
  • Affinity of working with populations including long term unemployed, ex-offenders, at-risk youth, etc.
  • Excellent written and verbal communication skills as well as documentation skills.
  • Ability and experience in working in a demanding, fast paced, high volume environment.
  • Strong ability to establish rapport and motivate others towards achieving goals.
  • Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear
    sense of boundaries.
  • A strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally
    sensitive and appropriate.
  • Experience with data systems and basic office software (Word, Excel).
  • Willing and able to work on weekends and evening hours.
  • Willing and able to work from various service locations including our centers and service locations in Bedford Stuyvesant,
    East New York, Brownsville, and Downtown Brooklyn.
  • Bi-lingual (Spanish) is preferred but not required.

To apply, email cover letter and resume to hr@restorationplaza.org and sisrael@restorationplaza.org


JOB TITLE

Care Coordinator

Department:

Economic Solutions Center

DESCRIPTION:
Bedford Stuyvesant Restoration Corporation, a non-profit community development organization, is seeking a Care Coordinator to provide services to customers who are eligible for assistance through Restoration’s Economic Solutions Center. The Economic Solutions Center serves some 8000 clients annually through services including benefits screening and enrollment, financial counseling and literacy, tax preparation, educational coaching, career training, and job placement and retention services. In doing so, Restoration takes on a holistic approach to our customer’s well-being in assisting them to self-sufficiency, resiliency, and financial independence towards closing the wealth gap and ensures that customers have every opportunity to take advantage of multiple services to increase impact. The Care Coordination team plays a crucial and exciting role in this aspect, making the Economic Solutions Center a welcome and comfortable place for customers to visit and receive
services. The team provides comprehensive case management services, including intake triage, screening, assessment, and
service planning and follow up for benefits, financial literacy, educational attainment, employment, etc.

RESPONSIBILITIES:

  • Care Coordinators will conduct intake / triage with 100% of newly assigned participants or re-engaged inactive existing
    clients.
  • Based on initial intake and triage, the Care Coordinator will screen customers as applicable for eligibility and/ or need for
    services and assistance in public benefits/ social services (Benefits Screening and Outside Referrals), financial counseling
    and literacy (Financial Health Assessment), career development (Educational Assessment, and Career Readiness Assessment) Mental Health (Depression, Anxiety, Stress, and Substance abuse), and any other screenings.
  • After initial assessment and screening, Care Coordinator will determine in working with the customer, the most
    appropriate service plan to help participant achieve short and long term goals. This includes discussing any barriers to asset building, financial freedom and intergenerational wealth: i.e. lack of employment, professional attire, childcare, anger management, GED, English proficiency, housing, etc. Service plans will include two or more service areas, service areas being social services, financial literacy/ asset building, and career development.
  • Based on the collaboratively defined service plan, the Care Coordinator will make appropriate connections and schedule
    appointments with internal service staff as applicable and/ or refer for external community services. This includes (but is
    not limited to) ensuring that 100% of participants who are unemployed or underemployed are scheduled to meet with Career Coaches and/ or Employment specialists as well as ensuring that 100% of the clients are scheduled to meet with a Financial Counselor.
  • Care Coordinators will be responsible for developing relationships with external service partners and maintain a referral
    database.
  • Document case notes and participant progress during every visit as well as document any declined referral or service
    connection and develop action steps to change behavior (incorporate motivational interviewing). Update Customer Service Plans accordingly.
  • Follow up with customers, internal service staff, and external service providers to ensure momentum and continuous
    progress on Customer Service Plans and update Customer Service Plans accordingly.
  • Keep customers informed of new developments regarding services offered as well as events and activities that could
    benefit them (e.g. Restoration Plaza events).
  • Care Coordinators are expected to perform front desk duties as part of their work. This to ensure that Care Coordinator
    stay in touch with the Customer Care process from start to end as well as are able to fill in as needed.
  • Care Coordinators will ensure that all performance targets as outlined in their individualized staff performance work plans
    are met and being fulfilled. This includes but is not limited to Restoration annual targets for services and case management as well as contractual targets and obligations resulting from contracts with funders.
  • Care Coordinators must become adept in the utilization of various database systems, including, but not limited to:
    Salesforce, Single Stop Technology/Connects, Capricorn, POS, Efforts-to-Outcomes. Training in these systems will be provided.
  • Participate in outreach and recruitment of new customers, conduct customer orientation sessions and facilitate
    workshops as needed.
  • Participate in regular staff meetings and supervisory sessions.
  • Other duties as assigned by supervisor.

QUALIFICATIONS:

  • Excellent Customer Service skills, placing the customer first and ability to work with customers from a strength based
    approach.
  • Ideal Candidates will possess one credential listed: Master Social Worker with 1 year of social service experience or
    Bachelor Social Work with 2+ years of social service experience.
  • Knowledge of community resources and counseling/social work practices with underserved populations.
  • Experience working with hard to serve populations (long term unemployed, ex-offenders, at-risk youth, etc.).
  • Excellent written and verbal communication skills as well as documentation skills.
  • Strong ability to establish rapport and motivate others towards achieving goals.
  • Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear
    sense of boundaries.
  • A strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally
    sensitive and appropriate.
  • Experience with data systems and basic office software (Word, Excel).
  • Willing and able to work on weekends and evening hours.
  • Willing and able to work from various service locations including our centers and service locations in Bedford Stuyvesant,
    East New York, Brownsville, and Downtown Brooklyn.
  • Bi-lingual (Spanish) is preferred but not required.

To apply, email cover letter and resume to hr@restorationplaza.org and sisrael@restorationplaza.org