Careers at Restoration

Bedford Stuyvesant Restoration Corporation has been a leader in the development of Central Brooklyn. For its pioneering work, Restoration has been recognized locally and nationally as a model for community development. Through the years, Restoration has been able to attract the highest caliber of talent to advance its mission. Restoration is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Currently, Restoration has several positions available:


JOB TITLE

Chief Advancement Officer

The Chief Advancement Officer (CAO) will join Restoration at a critical time in the history of our nation and city. The COVID-19 global pandemic has ravaged the health and economic wellbeing of many in low-income communities of color. At the same time, the country is reckoning with the realities of historical racial disparities that came into sharper focus for many after the killing of George Floyd. Restoration’s proven model has the opportunity to seize upon the enormity of the moment while philanthropists, corporations, the media, and governments are paying attention.

Armed with new strategic and program scaling plans, and a diverse range of programming, the CAO will significantly increase contributed revenue largely through unrestricted institutional funding and major gifts. Furthermore, as a key member of the executive leadership team, the CAO will provide strategic and energetic guidance for all fundraising activities at Restoration including building out a high functioning development, communications, and marketing department, and provide strategic direction and focus to Restoration’s CEO and Board to achieve the ambitious fundraising goals.

What you Will Accomplish:

Fundraising:

  • Bring or develop new unrestricted funding opportunities to grow contributed revenue from $10M to $20M by 2024 primarily through major gifts, foundation and corporate support and events;
  • Build and manage a high performing fundraising department;
  • Develop a strong pipeline of multi-year commitments;
  • Determine what new or existing funding opportunities Restoration should pursue and bring strategy and intentionality to funding applications;
  • Maximize CEO time towards highest priority fundraising efforts; and
  • Collaborate closely with the board of directors to recruit new members and support the development activities of select board.

Leadership:

  • Strategically hire and develop staff to scale up the organization’s fundraising capacity;
  • Build an internal culture of philanthropy through relationship and trust building with internal stakeholders and board members;
  • Develop and oversee organization wide systems, processes, and accountability structures that support fundraising; and
  • Intentionally develop collaborative relationships, share information across the organization and engage team members in achieving fundraising.

Marketing, Branding and Communications:

  • Build and manage a high performing communications and marketing function;
  • Design a cohesive marketing and communications strategy that will support organizational advancement;
  • Align messaging across the organization; and
  • Serve as an organizational ambassador and storyteller.

Candidate Profile:

  • Deep passion and commitment to closing the racial wealth gap and racial economic equity generally
  • Experience raising $15M+ annually through diverse revenue streams weighted heavily toward corporations, foundations, and major gifts
  • Deep knowledge of and relationships within the philanthropic community, ideally in New York City
  • Strong understanding and appreciation for systems and process and how they play into a successful fundraising function
  • Demonstrated ability to complete tasks while remaining laser-focused on the goal
  • Understands the components of a strong communications and marketing department, and how to hire to lead that work
  • Understands the intersections of communications, marketing, and development
  • Self-starter, requiring little direction or oversight and isn't deterred by having to navigate occasional administrative challenges
  • Has developed, partnered with, and maximized a board to achieve fundraising goals
  • Expert relationship and partnership builder who understands how to optimize internal and external stakeholders
  • Collaborative leader that can build consensus while also holding people accountable
  • Exceptional communicator, both written and oral, that can elevate Restoration’s brand and motivate others through storytelling

To Apply:

This search is being managed by Axis Talent Partners, a talent search and strategy firm that works with social impact organizations. Interested candidates should submit a resume and cover letter detailing their qualifications for the position and their interest in Restoration’s mission specifically to: https://axistalentpartners.applytojob.com/apply/4IViFRFzqt/Chief-Advancement-Officer-Bedford-Stuyvesant-Restoration-Corporation.


JOB TITLE

Jobs-Plus Director

About Jobs-Plus at Restoration

Jobs-Plus, a comprehensive, evidenced and place-based employment model that serves working-age residents in designated public housing developments or clusters of developments, serves as a platform to help residents build their skills and connect to the labor markets so they can increase their income along a career pathway. Jobs-Plus should not be viewed as a quick fix; rather, the program seeks to help residents continue to improve their earnings over time, with residents taking the necessary, and at times, difficult steps towards economic stability and mobility.  The Jobs Plus Bed-Stuy program serves residents exclusively in four NYC public housing developments: Marcy Houses, Lafayette Gardens, Armstrong Houses and Tompkins.  The Bed-Stuy program is one of 10 Jobs Plus programs, funded by the NYC Housing Authority, are operated by other nonprofit providers across the city.

Position Responsibilities

The Jobs-Plus Director will be an integral player and top leader with Restoration’s Center for Personal Financial Health, which offers a suite of programming to address barriers to building wealth.  With this Center, the Jobs Plus Program falls within the Training and Placement team. The Training and Placement team works to create professional mobility through training, networking and pathways to employment.  Specific responsibilities and tasks of the Jobs-Plus Program Director include, but are not limited to:

  • Provide overall program coordination and leadership to the Jobs-Plus program and its staff.
  • Hire qualified Jobs-Plus staff and design staff development plan in collaboration with Restoration’s HR Director.
  • Serve as a coach to staff with continuous 360 feedback and evaluate staff of their performance.
  • Work with Restoration’s Training and Placement team, Director of Program Quality Assurance and Chief Program Officer for continued alignment of Jobs-Plus within Restoration’s structure.
  • Meet with other providers to understand best practices and devise strategies for continuous improvement.
  • Maintain a high level of accountability for performance outcomes, program development, and community engagement.
  • Develop an annual Jobs-Plus operational plan and budget with the Restoration Director of Quality Assurance and manage the budget throughout the program year.
  • Maintain and further develop relationships and partnerships with NYCHA REES, resident associations, community organizations, subcontractors, and other stakeholders.
  • Serve as the primary liaison and point person for HRA and its agency partners.

Experience and Qualifications:

  • Master’s degree in business, non-profit management, or social service related field.
  • A minimum of 5 years’ experience in managing large scale community development programs.
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support.
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones/outcomes and be a team-player and problem solver.
  • Proficient with MS Office (Excel, Word, Access & Outlook), and database management.

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Jobs-Plus Assistant Director

About the Position

The Jobs-Plus Assistant Director will be an integral player and top leader with Restoration’s Center for Personal Financial Health, which offers a suite of programming to address barriers to building wealth.  With this Center, the Jobs Plus Program falls within the Training and Placement team. The Training and Placement team works to create professional mobility through training, networking and pathways to employment.

The Jobs-Plus Assistant Director reports to the Jobs-Plus Program Director. Specific responsibilities and tasks of the Jobs-Plus Assistant Director include, but are not limited to:

  • Manage the day-to-day operations of the Jobs-Plus program including the orientation schedule, membership process, and calendar of events including on-site trainings, screenings, and success events.
  • Perform operational supervision of Jobs-Plus staff toward achieving program goals including conflict resolution, performance appraisals, and constructive feedback to empower and further develop team members' professional goals.
  • Organize staff meetings and meet with managers, coordinators, counselors, and coaches on a regular basis.
  • Design and oversee outreach strategy in collaboration with our community coaches, keeping Members informed of new developments regarding services offered as well as events and activities that could benefit them (e.g. Restoration Plaza events).
  • Stay in touch with the Customer Care process from start to end as well as are able to fill in as needed.
  • Develop and maintain strategic relationships with employers for the purpose of generating job orders to hand over to our employment team in key sectors such as Health, Construction, Technology, and Retail.
  • Collaborate closely with the Jobs-Plus Education Specialist to identify occupational training programs with high-value credentials for both high-wage positions and career advancement.
  • Maintain high level of knowledge of labor market trends and high demand industries/sectors
  • Maintain a high level of quality assurance of data entry and systems management
  • Create and communicate reports on program performance and signal challenges early on
  • Act as a Management Information System (MIS) liaison, both for HRA systems and other for Jobs-Plus related database. Verify employment, retention and training outcomes and submit documents for payment in HRA porta and related systems.
  • Serve as the primary point-person for subcontractors for daily operations and with community partners to set up and maintain referral relationships
  • Develop and distribute email marketing campaigns to keep members engaged with program activities.

Experience and Qualifications

  • Bachelor’s Degree required; Masters Preferred
  • A minimum of 5 years’ experience in managing large scale community development projects
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones/outcomes and be a team-player
  • Proficient with MS Office (Excel, Word, Access & Outlook), and database management

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE
Jobs-Plus Career Development Specialist

DESCRIPTION:

The Jobs-Plus Career Development Specialist will report to the Jobs-Plus Assistant Director. Specific
responsibilities and tasks of the Jobs-Plus Career Development Specialist include, but are not limited to:

● Provide one to one coaching, goal setting and guidance on associated tasks toward goal achievement to
low income families, specifically around goals related to promoting economic mobility.
● Review and conduct detailed career assessments, monitor and document participants’ progress
according to individual plans.
● Provide high-quality, individualized career coaching and counseling services, including career planning
and exploration, to Jobs-Plus members.
● Offer one-on-one services including career readiness activities, job search techniques, resume and cover
letter development, interviewing prep and practice, managing workplace culture/employers’
expectations, and career advancement.
● Work in close collaboration with the Education Specialist to link Members to educational and vocational
training opportunities and to follow up on referrals to the educational coordinator or our career service
partners.
● Provide access to education and job training resources, including vocational training programs, HiSET,
and college certificates and degrees.
● Work collaboratively and coordinate services with the Employment Coordinator, and Restoration
employment team to create, provide, and maintain employment opportunities.
● Responsible for tracking information and outcomes in Restoration’s Database, HRA Salesforce, and any
other computerized data tracking system.
● Research and stay proficient in best practices related to coaching clients toward economic mobility.
● Provide reports to Assistant Director of Jobs-Plus on a weekly basis.

Qualifications:

● Proven experience promoting career development and advancement, including knowledge of workforce
development, education, and career exploration.
● Ability to engage, assess, motivate, and support participants through the job search and placement
process, using advocacy and coaching skills that are compassionate, strengths-based, and
non-judgmental
● High degree of cultural sensitivity and ability to work effectively with families from diverse cultural,
socio-economic, ethnic and educational backgrounds. Experience working with populations that have
experienced trauma and/or crises preferred.
● Effective problem-solving and conflict resolution skills.
● Strong computer skills, including data entry, with solid knowledge of Microsoft Office Suite.
● Superior verbal/written English communication skills, including grammatical, editing and proofreading
skills
● Demonstrates high quality customer service delivery to Members, employers and other partner
organizations.
● Demonstrates experience in workforce development, placing individuals in jobs using a strength based
approach.
● Possesses a high level of emotional intelligence, navigating Member needs and readiness for
employment and/or need for additional job readiness coaching or training.
● Ideal Candidates will have a bachelor’s degree with 1 year of workforce development experience or high
school with 3+ years of workforce development or customer service experience
● Excellent written and verbal communication skills as well as detail oriented, documentation skills.
● Willing and able to work a rotating schedule on weekends and evening to serve working members
● Bilingual (Spanish) is preferred but not required.

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Jobs-Plus Financial Counselor

DESCRIPTION:

The Jobs-Plus Financial Counselor reports to the Jobs-Plus Assistant Director. Specific responsibilities and tasks
of the Jobs-Plus Financial Counselor include, but are not limited to:
● Assess client needs and develop individual financial action plans with each client
● Provide individualized one-on-one financial counseling and coaching to clients
● Provide individualize coaching with Family Self-Sufficiency (FSS) participants as they put money away in
their escrow and make plans for highest and best use of that long-term saving.
● Responsible for making appropriate referrals and integrating other wraparound supports (i.e. benefits,
child support, tax preparation, and Earned Income Disallowance (EID) into counseling to achieve greater
results
● Engage in ongoing follow-up with Financial Empowerment Center clients
● Develop and lead financial literacy workshops
● Collect, track and report data for purpose of internal program monitoring on a weekly basis
● Counseling individuals about the importance of child support and helping them take action to establish
child support and/or adjust child support orders
● Knowledge of public benefits, NYCHA rent policies, and the importance of child support
● Participation in HRA and OFE sponsored trainings and ongoing professional development trainings will
be required
Experience and Qualifications:
● Hold a bachelor’s degree from an accredited college in economics, finance, accounting, business, human
services or a closely related field
● Have a minimum of two years of full-time work experience in business, finance, financial education or in
advising and /or social service counseling
● Be knowledgeable about credit, debt, and money management; savings and investment options; and
safe financial products and services.
● Excellent interpersonal skills

● Excellent working knowledge of Microsoft Word, Excel, Outlook
● Bilingual Financial Counselors are encouraged to apply
● Available to work evenings and Saturdays

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Jobs-Plus Clinical and Wellness Coordinator

DESCRIPTION:

The Jobs-Plus Clinical and Wellness Coordinator will report to the Jobs-Plus Assistant Director. Specific
responsibilities and tasks of the Jobs-Plus Clinical and Wellness Coordinator include, but are not limited to:
● Lead the integration of C2C throughout all aspects of the Jobs-Plus program.
● Coordinate staff trainings and deliver continuous coaching to staff as needed on motivational
interviewing, psycho-education, and mental health first aid.
● Screen customers for public benefits/social service needs and/or mental health needs (Depression,
Anxiety, Stress, and Substance abuse), ensuring that this is captured in the member’s Career
Development Plan.
● Collaborate with and manage the Jobs-Plus Part-Time Clinician to coordinate pathways to clinical care
for certain members.
● Collaborate closely with the Jobs-Plus Career Development Specialist to ensure that the member is
addressing all supportive needs, if any, including wrap-around social services and mental health
counseling, to optimize for job search.
● Make appropriate connections and schedule appointments with internal service staff as applicable and/
or refer for external community services.
● Participate in outreach and recruitment of new customers, conduct customer orientation sessions and
facilitate workshops as needed.
● Participate in case conferences and lead technical assistance engagement of the site.
● Participate in regular staff meetings and supervisory sessions.
QUALIFICATIONS:
● Bachelor’s Degree
● At least five (5) years of successful experience working social services, mental health and/or substance
abuse, or a related area.

Jobs-Plus Clinical and Wellness Coordinator

● Ideal candidates have experience implementing partnerships and experience in the implementation of
community mental health service models, though these are not requirements.
● Excellent customer service skills, placing the member first and ability to work with customers from a
strength-based approach.
● Excellent written and verbal communication skills as well as documentation skills.
● A strong sense of and respect for confidentiality involving both clients and fellow employees.
● Ability to work in a variety of settings with culturally-diverse families and communities with the ability to
be culturally sensitive and appropriate.
● Bi-lingual (Spanish) is preferred but not required.

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Employment Coordinator for Food and Transportation (Bilingual Spanish)

Restoration is seeking a creative, data-driven, results-oriented Employment Coordinator (Bilingual Spanish) to specialize in career coaching and job placement within the food and transportation sectors. The Employment Coordinator will report to the Assistant Director of Training and Placement at the Center for Personal Financial Health and will also have accountability within the Center for Health Neighborhoods. A successful candidate in this role will establish, maintain, and deepen relationships with community members and with employers in order to partner with clients in their career journeys to secure high-quality jobs and advance in their careers long term.

Specific responsibilities and tasks of the Employment Coordinator include, but are not limited to:

  • Develop and maintain strategic relationships with employers for the purpose of generating job orders and retention services;
  • Leverage knowledge of labor market trends in food and transportation sectors to anticipate strategies to best position Restoration members for high-quality career opportunities;
  • Engage employers and serve as the point person on industry partnerships for the purpose of staying up to date on key skills critical to career advancement in the food and transportation sectors;
  • Review completed employment readiness assessments with clients and provide career coaching to members seeking careers in the food and transportation sectors;
  • Identify opportunities for clients’ professional development in support of economic mobility and career growth;
  • Maintain metrics-driven, data-informed, results-oriented accountability entering pertinent client data and case notes in real-time basis into various database systems as soon as new data is available;
  • Collaborate with colleagues in the Center for Personal Financial Health and the Center for Healthy Neighborhoods to ensure that clients meet the best possible outcomes and are connected to all relevant;
  • Provide reports to the Assistant Director of Training and Placement on a weekly basis; and
  • Provide ad hoc services to engage the Spanish speaking community as needed.

 Experience and Qualifications:

  • Bachelor's degree or equivalent work experience
  • Bilingual Spanish required - must be fluent English/Spanish
  • Prior experience in career coaching, recruitment, job placement, or related fields
  • Must maintain values-driven, person-centered approach demonstrative of empathy and support
  • Must possess a learning (growth) mindset, solid critical reasoning, and strong presentation skills
  • Excellent organizational skills with a demonstrated ability to meet deadlines and milestones
  • Excellent database and administrative skills with attention to detail and ability to manage data and information for multiple contracts.
  • Must have an appropriate level of computer literacy and digital competency
  • Experience in or working knowledge of the food and/or transportation sectors is a plus
  • Familiarity with Central Brooklyn is a plus

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Employment Coordinator for for Education and Placement

Restoration is seeking an enthusiastic Employment Coordinator, who will report to the Assistant Director of
Education and Placement to maintain and deepen relationships with employers and clients in order to ensure
retention and advancement for our clients along career pathways.

Responsibilities include, but are not limited to:
● Coordinate employment-related activities across all sites leading Employment Specialists and
placement services efforts.
● Develop and maintain strategic relationships with employers to generate job orders and retention
services.
● Engage employers and serve as the point person on Industry Partnerships in key sectors for the purpose
of staying up to date on key skills critical to career advancement.
● Collaborate closely with the Career and Education Specialists to identify occupational training
programs with high-value credentials for both high-wage positions and career advancement.
● Maintain high level of knowledge of labor market trends and high demand industries/sectors
● Manage and maintain timely and precise case notes and other relevant data in various database
systems
● Collaborate with the Career Development Specialist, Education Specialist and Care Coordinator to
ensure that clients meet the best possible outcomes across services.
● Provide weekly reports to the Assistant Director
Experience and Qualifications:
● Bachelor's required or equivalent experience
● Must maintain values-driven, person-centered approach demonstrative of empathy and support
● Must possess learning (growth) mindset, solid critical reasoning and presentation skills
● Excellent organizational skills with a demonstrated ability to meet deadlines and milestones
● Excellent database and administrative skills with attention to detail and ability to manage data and
information for multiple contracts.
● Must have appropriate level of computer and digital competency

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Care Coordinator

DESCRIPTION:

The Care Coordinator will report to the Jobs-Plus Assistant Director. Specific responsibilities and tasks of the Care Coordinator include, but are not limited to:

Responsibilities:

  • Serve as a welcoming and informative first-point-of-contact for all new Jobs-Plus members and conduct follow up wellness calls to ensure members remain engaged and that they are connected with services to meet their needs.
  • Screen members for public benefits/ social service needs and/or mental health needs (depression, anxiety, stress, and substance abuse), ensuring that this is captured in the member’s Service Plan.
  • Collaborate closely with the Career Specialist and Employment Specialists to ensure that members seeking work are also supported in meeting additional wrap-around needs to enable them to be job-ready and able to retain employment.
  • Make appropriate resource connections and schedule member appointments with internal staff as applicable and/ or refer for external community services as needed.
  • Participate in outreach and recruitment of new members, including digital engagement and community events.
  • Maintain highly organized documentation of member enrollment and engagement and input all data into internal databases in a timely manner.
  • Lead the integration of the Connections to Care mental health initiative within Jobs-Plus North and work in collaboration with other Restoration Junior Care Coordinators (JCCs) and Care Coordinators across Restoration’s Center for Personal Financial Health.
  • Coordinate staff training and deliver coaching directly as needed on motivational interviewing, psycho-education and Mental Health First Aid (MHFA).
  • Participate in regular staff meetings and supervisory sessions.

Qualifications:

  • Bachelor’s Degree with at least two (2) years of successful experience working in social services, mental health, resource coordination, or related area.
  • Excellent customer service and relationship building skills, and the ability to lead with a strengths-based, client-centered approach.
  • Excellent documentation skills, ability to navigate multiple data entry systems, and strong written and verbal communication skills.
  • Strong time management skills and organizational systems and able to conduct consistent and responsive follow-up with members and community stakeholders
  • Excellent written and verbal communication skills as well as documentation skills.
  • A go-getter approach to problem-solving and identifying resources, collaborators, and opportunities.
  • A strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Ability to work in a variety of settings with culturally-diverse communities.
  • Bi-lingual (Spanish) is highly preferred but not required.
  • Ideal candidates have experience in the implementation of community mental health service models and have a familiarity with Central Brooklyn and NYCHA, though these are not requirements.

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Social Service Manager

DESCRIPTION:

Restoration serves as a partner with the Arker Companies, Omni New York and Dabar Construction on the conversion of nine NYCHA developments – the “Brooklyn Mega Bundle” – to the federal Rental Assistance Demonstration (RAD). The Brooklyn Mega Bundle represents one of the largest efforts of its kind to date, preserving 2,600 NYCHA units across nine NYCHA developments, touching over 6,300 residents across Northern and Central Brooklyn. One of Restoration’s primary roles in the project is to coordinate social service delivery to the developments and the tenants that live there. Residents will be connected to services including financial counseling, mental health screening, social services and benefits, youth services and job training and placement.

The Social Service Manager will be the lead manager for developing and implementing a social service plan within the former NYCHA portfolio. The ideal candidate will be an empathetic, self-starter that can navigate, balance and deliver on various stakeholders’ interests.

Job Duties include but not limited to the following:

● Serve as the primary interface to tenant associations, building manager, neighborhood
organizations, community board to represent services and forge strong collaborative
relationships;
● Develop needs assessment to understand resident and building needs and priorities, and then
identify partnerships and strategies to meet those needs;
● Supervise and coordinate with the team to execute a multi-plan to deliver on a social service plan
that will include ongoing outreach, events, workshops, and case management;
● Ensure completion of continuous, timely case notes recording service delivery, including but not
limited to assessments, intakes, goals, referrals, etc.
● Identify service needs and appropriate intervention(s) to assist the family with the desired
outcome, including entitlements, arrears recovery/support, etc.
● Provide direct supportive counseling, advocacy, and or outreach services.
● Provide information and referral services to residents as needed or as specified as goals.
● Serves as a liaison with the property manager, various social service agencies, schools, and
health care providers in the interest of the tenants.
● Advocates for and assists families in the negotiation of the service delivery system to ensure
receipt of entitlements and maintenance of permanent housing.
● Attends appointments as needed with families to ensure all issues are addressed.

● Participates in weekly staff meetings and client conferences as needed.
● Perform other duties as reasonably requested.

POSITION REQUIREMENTS
● Five or more years of experience working with families experiencing homelessness or housing
insecurity.
● Two or more years of supervisory experience leading a team
● Experience with general case management functions, assessment, and advocacy skills.
● Knowledge of various city social service agencies and community-based organizations related to
housing and homelessness.
● Bilingual, Spanish a plus but not a requirement.
● Ability to relate to persons of diverse backgrounds.
● Excellent experience with G-Suite and Microsoft Suite
● Must be resilient and empathetic with a high level of personal integrity and excellent interpersonal
skills when engaging with clients and staff.
● Commitment to providing affordable housing and services for the low-to-moderate-income
population.

Education
● Ideal Candidates will possess one credential listed: MSW/MPA/MPH or similar degree with
2+ years of Social Service Experience
● or BSW with 4 + years of social work experience
● Knowledge of community resources and counseling/social work practices with underserved
populations

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Housing Outreach and Services Coordinator

About the Position

The Housing Outreach and Services Coordinator will play a critical role in promoting and enrolling residents in our economic mobility and asset building programs through outreach and service coordination across targeted housing developments, ensuring that Central Brooklyn residents not only have housing stability but have asset building and upward economic mobility opportunities.

Restoration’s housing-based work is on the cusp of exponential growth through our work to implement a model New York City Housing Authority (NYCHA) Permanent Affordability Commitment Together (PACT) project in Brooklyn, one of the largest efforts of its kind to date, preserving 2,600 NYCHA units across nine NYCHA developments, touching over 6,300 residents across Northern and Central Brooklyn. Additionally, we are working with half dozen other housing developers to introduce a range of economic mobility offerings; these housing developer/management companies manage thousands of additional housing units.  This position will be paid for by the Arker Companies and based a Restoration.

Reporting to Restoration’s PACT Project Manager, and working collaboratively with Restoration’s Training and Placement and Outreach and Care Coordination units, the Housing Outreach and Services Coordinator will  help ensure that residents are made aware of and know how to access (1) job opportunities, especially those generated through housing development and maintenance activities like PACT; and (2) the services available to them at Restoration and our partners, both during and after construction. As such, residents will be connected to job opportunities as well as services including: financial counseling, mental health screening, social services and benefits, and job training and placement.

Responsibilities

Community Outreach and Resident Engagement

Job Training and Placement

  • Serve as the main point of contact for job training and placement for housing related job training and placement opportunities.
    • Track available jobs and qualified candidates seeking job opportunities
  • Follow up with clients to ensure follow through with attending appointments and follow through with next steps
  • Follow up with clients who were denied and/or terminated from their positions
  • Maintain partnerships and relationships with community stakeholders with which we conduct joint outreach activities

Service Coordination

  • Inform and motivate residents of available services and engage then in enrollment and participation
  • Walk residents through enrollment protocol and procedures before they are transferred to the service delivery team
  • Conduct preliminary intake and refer to Restoration’s Care Coordination team
  • Maintain a caseload of 10-20 individuals to ensure they are attending service referrals (follow-up via phone, email, or in-person)

Other Responsibilities

  • Extensive community engagement and outreach, including but not limited to:
    • Door knocking
    • Flyering
    • Regular tabling
  • Research and attend community-wide events
  • Attend staff meetings and trainings
  • Attend tenant association meetings and other community meetings to keep a pulse on happenings within the neighborhood
  • Attend community and stakeholder engagement events
  • Be knowledgeable about services offered by Restoration

Data Input and Maintenance

  • Collect sign-in sheets and maintain a log of outreach activities
  • Maintain data systems for tracking effectiveness of outreach strategies and client engagement
  • Maintain social media presence and up to date website information

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.


JOB TITLE

Homeownership Counselor/Project Manager

Restoration seeks a full-time Homeownership Counselor/Project Manager for its Center for Personal Financial Health, someone who is HUD-Certified or will become certified within several months of becoming hired.  Stable housing and homeownership has been a key route to wealth building and this new position will serve a critical role as Restoration looks to disrupt and close the wealth gap. 

DESCRIPTION:

The Counselor will work in concert with a team of financial counselors that support clients movement towards financial stability, including becoming banked, reducing debt, building credit, and increasing savings, and lead their integration of housing related services into our financial counseling services.  

RESPONSIBILITIES: 

  1. Establishing annual goals and workplan for this new program at Restoration; 
  2. Communicating and reporting to internal and external stakeholders on progress;  
  3. Developing outreach and promotion strategies, including establishing partnerships and programs to disseminate information on program services;
  4. Coordinating with counselors to ensure a pipeline of potential customers and that counselors integrate tools and strategies to support homeowners;
  5. Establishing partnerships with banks and various programs that can provide financial support for down payment, closing costs, and access to affordable homes in the NYC metro area; and
  6. Providing one on one and group counseling to residents that will include: 
    • Assessment of barriers to housing and creation of a viable procurement plan;
    • Assist clients to become homeownership-ready and learn about support programs; and
    • Assist clients with locating and securing the housing of their choice.

QUALIFICATIONS:  

  • Hold a Bachelor’s Degree from an accredited college or university.  
  • 2-5 years of experience in implementation of housing programs.
  • Good knowledge of the field in terms of organizations, programs and funders.
  • Proven ability to meet quantitative benchmarks. 
  • Experience organizing training programs and working with partner organizations.
  • Strong personal resonance with the organization's mission.
  • Bi-Lingual a plus.
  • Strong interpersonal, networking and presentation skills  
  • Knowledge of Google tools, Excel required, other programs is a plus.

Restoration offers a competitive benefits package.  Salary is commensurate experience. 

Please email your cover letter, resume, and two references to Molly Ornati, mornati@restorationplaza.org, subject line: Housing


JOB TITLE

Quality Assurance Manager

About the Position

Restoration is seeking an experienced Quality Assurance Manager, who will report to the Director of Quality Assurance, to lead the design, implementation, and management of a coordinated and comprehensive strategy for measuring the impact of Restoration's economic mobility and health programs. The Quality Assurance Manager, in collaboration with other Restoration departments and the Director of Quality Assurance, will identify key areas for evaluation and build capacity for ongoing program compliance, monitoring, and assessment. This position will also lead efforts to conceptualize and implement a longitudinal strategic plan designed to improve internal program practices and inform external stakeholders about our work, including the build out, project management, and implementation of our enterprise database system.

Specific responsibilities and tasks of the Quality Assurance Manager include, but are not limited to:

  • Build capacity for, and develop, implement, and manage proactive program services compliance strategies, including regular client file and systems audits, policies and procedures, and processes in line with contract compliance
  • Conduct regular audits of programs files, data systems, processes, policies, and procedures, as well as sample check-ins with clients, to ensure ongoing program service delivery is compliant with contract or other requirements
  • Manage all administrative aspects of program compliance efforts, including budgets, contract documents, and other related duties as necessary
  • Manage all administrative aspects of evaluation efforts and system development, including vendor vetting, evaluation logistics, budget, and other related duties as necessary
  • Work closely with the Executive Team, Director of Quality Assurance, and department Directors to build on existing evaluation tools to create a strategic evaluation plan that measures progress and success against key metrics for both internal program improvement purposes as well as for external reporting purposes
  • Initiate and lead session with staff to discuss program evaluations and develop compliance improvement plans in collaboration with the program teams
  • Assist Restoration staff and other key stakeholders to determine appropriate metrics and benchmarks to help improve and further develop programs
  • Lead discussions with senior management to reflect on metrics and results, and coach and support managers to lead similar discussions with their teams, and lead discussions with interdepartmental and interdisciplinary teams
  • Build capacity for, implement, and manage internal systems for conducting ongoing outcomes measurement and assessment
  • Monitor user adoption of the enterprise database system
  • Create project plans, scopes of work, and other project management documents to track the enterprise database system’s progress
  • Supervise one Data/Business Analyst
  • Analyze data to answer questions for executive leadership
  • Enter and validate data in the system as needed

Experience and Qualifications:

  • Bachelor's degree required and at lease five years of relevant or translatable work experience in compliance, project management, and/or system design
  • Master's Degree in Public Policy, Social Work, Business Administration, or related field desirable but not required
  • Exceptional project management, prioritization, and planning skills, with demonstrated success producing high-quality deliverables on time and within budget
  • Strong interpersonal skills and ability to work effectively in a team
  • Excellent strategic thinking skills, with the ability to operationalize concepts and transform ideas into action as well as apply findings to ongoing program development
  • Prior experience working with community-based organizations is preferred but not required
  • Passion for, knowledge of, and demonstrated commitment to community development, youth development, and community organizing and leadership development as strategies to improve low-income communities
  • Proficient with MS Office (Excel, Word, and PowerPoint) and project management tools such as Monday, AirTable, Microsoft Project, Asana, or another similar tool
  • Ability to coordinate multiple priorities and responsibilities simultaneously to meet deadlines
  • Experience with system development, testing, and encouraging user adoption
  • Excellent analytical skills with experience in data analysis
  • Familiarity with FileMaker, Salesforce, or other CRMs useful but not required

To apply for this position, please forward a resume and cover letter outlining your interests and qualifications via e-mail to: Angela Allen - aallen@restorationplaza.org.

Bedford Stuyvesant Restoration Corporation is an equal opportunity employer that does not discriminate on the basis of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender identity, unemployment status, partnership status, familial status, military status, religion, pregnancy, predisposed genetic characteristic, status as a domestic violence, stalking, or sex offense victim, arrest and conviction record, or citizenship status in all employment decisions.