Careers at Restoration

Bedford Stuyvesant Restoration Corporation has been a leader in the development of Central Brooklyn. For its pioneering work, Restoration has been recognized locally and nationally as a model for community development. Through the years, Restoration has been able to attract the highest caliber of talent to advance its mission. Restoration is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Currently, Restoration has several positions available:


JOB TITLE

Care Coordinator

DESCRIPTION:

The Care Coordinator will report to the Jobs-Plus Assistant Director. Specific responsibilities and tasks of the Care Coordinator include, but are not limited to:

Responsibilities:

  • Serve as a welcoming and informative first-point-of-contact for all new Jobs-Plus members and conduct follow up wellness calls to ensure members remain engaged and that they are connected with services to meet their needs.
  • Screen members for public benefits/ social service needs and/or mental health needs (depression, anxiety, stress, and substance abuse), ensuring that this is captured in the member’s Service Plan.
  • Collaborate closely with the Career Specialist and Employment Specialists to ensure that members seeking work are also supported in meeting additional wrap-around needs to enable them to be job-ready and able to retain employment.
  • Make appropriate resource connections and schedule member appointments with internal staff as applicable and/ or refer for external community services as needed.
  • Participate in outreach and recruitment of new members, including digital engagement and community events.
  • Maintain highly organized documentation of member enrollment and engagement and input all data into internal databases in a timely manner.
  • Lead the integration of the Connections to Care mental health initiative within Jobs-Plus North and work in collaboration with other Restoration Junior Care Coordinators (JCCs) and Care Coordinators across Restoration’s Center for Personal Financial Health.
  • Coordinate staff training and deliver coaching directly as needed on motivational interviewing, psycho-education and Mental Health First Aid (MHFA).
  • Participate in regular staff meetings and supervisory sessions.

Qualifications:

  • Bachelor’s Degree with at least two (2) years of successful experience working in social services, mental health, resource coordination, or related area.
  • Excellent customer service and relationship building skills, and the ability to lead with a strengths-based, client-centered approach.
  • Excellent documentation skills, ability to navigate multiple data entry systems, and strong written and verbal communication skills.
  • Strong time management skills and organizational systems and able to conduct consistent and responsive follow-up with members and community stakeholders
  • Excellent written and verbal communication skills as well as documentation skills.
  • A go-getter approach to problem-solving and identifying resources, collaborators, and opportunities.
  • A strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Ability to work in a variety of settings with culturally-diverse communities.
  • Bi-lingual (Spanish) is highly preferred but not required.
  • Ideal candidates have experience in the implementation of community mental health service models and have a familiarity with Central Brooklyn and NYCHA, though these are not requirements.

To apply for this position, please forward a resume, as well as a substantive cover letter outlining your interests and qualifications via e-mail to: nmullings@restorationplaza.org


JOB TITLE

Communications Associate

DESCRIPTION:

Restoration seeks a highly motivated communication associate who demonstrates:

  • Proficiency in managing website content and supporting a dynamic, always-current user experience; Experience managing online newsletters preferred
  • A keen interest in social media platforms and technologies, including LinkedIn, Twitter and Facebook, Instagram
  • Superb project management skills
  • Ability to multi-task and work quickly, independently and accurately in a fast-paced environment
  • An aptitude for grasping technical concepts and translating them into layman's terms

Responsibilities:

Counselor will be establishing a new program at Restoration. Work will involve refining program design and direct service provision. Direct service provision will include

  • Partnering with teammates and internal stakeholders to manage and update web and newsletter content; Develop graphic content for marketing flyers, posting on website and social media
  • Manage how we report website and social media success on a quarterly basis; drive strategies to deepen website and social media engagement.
  • Developing engaging and provocative social media content.
  • Contributing to strategic social media planning, suggesting new ideas and supporting social-first activations.
  • Providing communications counsel to internal stakeholders and working across multiple teams to support communications priorities.
  • Providing general communications support as needed for additional communications initiatives, to include drafting/proofing written materials
  • Managing contact lists and distribution of marketing emails using tools like iContact
  • Coordinate with possible interns and consultants, including website developer, copywriter, graphic designer and other technical consultants
  • Other General coordination duties

Qualifications:

  • Bachelor’s degree.
  • Approximately 1-2 years communications experience in a complex environment.
  • Experience working with website content management systems, ie WordPress, icontact and other graphic design software, Canva.
  • Exceptional writing, editing, and proofreading skills.
  • Ability to communicate complicated concepts in layman's terms.
  • Ability to integrate messaging across different multimedia channels.
  • High-comfort level with technology and online tools and platforms.
  • Additional experience assisting graphic design and video is a plus.

YOUR PERSONAL ATTRIBUTES:

  • Ability to work cooperatively within and across teams and with sensitivity.
  • Superb project management skills; able to plan, manage, and execute a variety of projects simultaneously, often on tight deadlines
  • Ability to work independently, and as part of a team
  • Ability to make decisions, exercise sound judgment, and take initiative
  • Detail oriented, organized, and focused on quality
  • Proactive, service-oriented attitude

Full-Time Position, but would consider a part-time candidate who is available flexibly 3-4 days a week. To apply for this position, please forward a resume, as well as a substantive cover letter outlining your interests and qualifications via e-mail to: janglin@restorationplaza.org.


JOB TITLE

Employment Specialist

DESCRIPTION:

Restoration is seeking a data-driven, curious, gritty Employment Specialist dedicated to our Jobs-Plus Program, who will report to the Employment Coordinator to maintain and deepen relationships with employers in order to partner with members in their career journeys to secure high-quality jobs and advance in their careers long term.

Responsibilities: 

  • Develop and maintain strategic relationships with employers for the purpose of generating job orders and retention services.
  • Engage employers and serve as the point person on industry partnerships in key sectors for the purpose of staying up to date on key skills critical to career advancement.
  • Leverage knowledge of labor market trends and high demand industries/sectors to anticipate strategies to best position Jobs-Plus members for high-quality career opportunities,
  • Maintain metrics-driven, data-informed, results-oriented accountability entering pertinent client data and case notes in real-time basis into various database systems as soon as new data is available.
  • Collaborate with the Career/Retention Specialist, Education Specialist, and Care Coordinator to ensure that clients meet the best possible outcomes across services.
  • Provide reports to Employment Coordinator on a weekly basis

 Experience and Qualifications:

  • Bachelor's required or equivalent experience
  • Must maintain values-driven, person-centered approach demonstrative of empathy and support
  • Must possess a learning (growth) mindset, solid critical reasoning and presentation skills
  • Excellent organizational skills with a demonstrated ability to meet deadlines and milestones
  • Excellent database and administrative skills with attention to detail and ability to manage data and information for multiple contracts.
  • Must have an appropriate level of computer and digital competency

To apply for this position, please forward a resume, as well as a substantive cover letter outlining your interests and qualifications via e-mail to Nadine Mullings, Assistant Director, Training and Placement/Director, Jobs-Plus: nmullings@restorationplaza.org.


JOB TITLE

AmeriCorps Position: Financial Services Specialist

DESCRIPTION:

RESPONSIBILITIES: The job will focus primarily on support for the work of our free VITA Tax Site and the financial counseling services, providing intake, budgeting and credit score analysis for clients. The specialist will also be responsible for making appropriate referrals and integrating other wraparound supports (i.e. benefits, tax preparation, home-buying, foreclosure prevention) to achieve greater results. All work involves protecting client privacy in compliance with contract requirements The specialist will track client progress through measuring several indicators through daily data entry. This position involves rich training opportunities and significant professional development.

The position pays a stipend of $17,000. Upon successful completion of the full term of service, the member will be eligible for a $6,200 education award to pay off existing, eligible student loans or return to school.

Qualifications:

  • Hold a Bachelor’s Degree from an accredited college or university.
  • Some knowledge and interest in personal money management, savings and investment options, safe financial products and services and consumer rights.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and meet deadlines with little supervision.
  • Passion for helping low-income adults meet their financial goals.
  • Strong personal resonance with the organization's mission.
  • Bi-Lingual (English & Spanish or Creole preferred). Ability to translate oral and written documents between spoken languages is a plus.
  • Knowledge of Microsoft word, Excel required, other programs is a plus.

Please email your cover letter, resume, and two references to Molly Ornati, Assistant Director at the CPFH at mornati@restorationplaza.org, subject line: Americorps DO NOT APPLY IF YOU DO NOT MEET QUALIFICATIONS - THANK YOU.


JOB TITLE

Housing Counselor

DESCRIPTION:

BSRC seeks a full time HUD-Certified Housing Counselor for its Center for Personal Financial Health. As part of the Financial Inclusion team, the counselor will assist with housing search and placement, leverage supportive services that will enable clients to maintain their current rental or home and prepare clients for home purchase. The Housing Counselor will work in concert with a team of financial counselors that support clients movement towards financial stability, including becoming banked, reducing debt, building credit, and increasing savings. Restoration has a high performing team that will support the Counselor’s assimilation to our integrated approach to services.

Responsibilities:

Counselor will be establishing a new program at Restoration. Work will involve refining program design and direct service provision. Direct service provision will include

  • Assessment of barriers to housing and creation of a viable procurement plan.
  • Provide mediation on clients behalf with landlords to develop a plan to maintain housing.
  • Assist clients with locating and securing the housing of their choice.
  • Development of a long term plan for asset building through first-time home ownership that involves training and contacts with specific banks and grant programs.

The Counselor will also solidify partnerships with peer providers to strengthen program impact. Program will maintain a client data system to track baseline, program impact and retention. The counselor will also be responsible for creation of public programs for outreach and homeowner education. The counselor will report monthly on program goals and craft reports to funders.

Qualifications:

  • Hold a Bachelor’s Degree from an accredited college or university.
  • 2-5 years of experience in implementation of housing programs.
  • Good knowledge of the field in terms of organizations, programs and funders.
  • Proven ability to meet quantitative benchmarks.
  • Experience organizing training programs and working with partner organizations.
  • Strong personal resonance with the organization's mission.
  • Bi-Lingual a plus.
  • Strong interpersonal, networking and presentation skills.
  • Knowledge of Microsoft word, Excel required, other programs is a plus.

Please email your cover letter, resume, and two references to Molly Ornati, Assistant Director at the CPFH at mornati@restorationplaza.org.


JOB TITLE

VITA Quality Reviewer

Responsibilities:

Essential Duties and Responsibilities include the following:

  • Report to VITA Site Coordinator at all times.
  • Act as an assistant to the site coordinator to maintain quality standards.
  • Review clients’ completed IRS paper intake form; ensure all fields are filled out completely and thoroughly.
  • Review clients’ identification and tax forms to ensure all information was entered correctly.
  • Verify that return is within scope of preparer’s VITA certification.
  • Review returns to make sure that return was prepared accurately.
  • Assist in organizing the taxpayers documents and help with handling rejected returns.
  • Obtain signatures for E-file authorization where applicable.
  • Mark returns as ready to e-file once signatures are received and return is reviewed.
  • Be knowledgeable and stay up to date on IRS rules and regulations as they relate to VITA tax preparation.
  • Must be able to pass IRS Certification thru Link and Learn before accepting the position-Standards of Conduct, Intake and Quality Review, and Advanced Certification.

Qualifications:

  • High school diploma or equivalent
  • One year of accounting experience preferred.
  • Candidates should have at least 2 years experience in the tax preparation field and strong knowledge of personal income taxes as well as tax law knowledge.
  • Strong communication and organizational skills, is self motivated.
  • Good attention to details with excellent follow up skills.
  • Bilingual (Spanish) is a definite plus.

Full Time position. Please email your cover letter, resume, to Lisa Liggins, Tax Site Manager, lliggins@restorationplaza.org with the subject line: VITA Quality Reviewer.


JOB TITLE

VITA Site Coordinator

Responsibilities:

Essential Duties and Responsibilities include the following:

  • Report to VITA Site Coordinator at all times.
  • Act as an assistant to the program manager to ensure site is open and adequately staffed.
  • Verify and retain signed and dated Volunteer Standards of Conduct Agreement for all volunteers at the VITA site.
  • Review clients’ identification and tax forms to ensure all information was entered correctly.
  • Supervise volunteers working at the site.
  • Maintain Quality Site Requirements and adhere to Volunteer Standards of Conduct at all times.
  • Complete the Quality Review process for returns completed at the VITA location.
  • Ensure tax returns that have been reviewed are e-filed in a timely manner.
  • Ensure rejected returns are either corrected or the affected taxpayer contacted.
  • Ensure that copies of required paperwork are properly collected and stored.
  • Verify that returns are within the scope of the VITA program.
  • Be knowledgeable and stay up to date on IRS rules and regulations as they relate to VITA tax preparation.
  • Must be able to pass IRS Certification thru Link and Learn before accepting the position-Standards of Conduct, Intake and Quality Review, and Advanced Certification.

Qualifications:

  • High school diploma or equivalent
  • One year of accounting experience preferred.
  • Candidates should have at least 3 years experience in the tax preparation field and strong knowledge of personal income taxes as well as tax law knowledge.
  • Strong communication and organizational skills, is self motivated.
  • Good attention to details with excellent follow up skills.
  • Bilingual (Spanish) is a definite plus.

Full Time position. Please email your cover letter, resume, to Lisa Liggins, Tax Site Manager, lliggins@restorationplaza.org with the subject line: Tax Site Coordinator.


JOB TITLE

VITA Tax Preparer

Responsibilities:

Essential Duties and Responsibilities include the following:

  • Report to VITA Site Coordinator at all times.
  • Review clients’ completed IRS paper intake form; ensure all fields are filled out completely and thoroughly.
  • Review clients’ identification and tax forms to ensure all documentation is in order to prepare return.
  • Verify that return is within scope of preparer’s VITA certification.
  • Prepare returns utilizing IRS-approved software. (Restoration will be using Taxslayer).
  • Prepare client returns for e-filing or paper filing.
  • Be knowledgeable and stay up to date on IRS rules and regulations as they relate to VITA tax preparation.
  • Must be able to pass IRS Certification thru Link and Learn before accepting the position-Standards of Conduct, Intake and Quality Review, and Advanced Certification.

Qualifications:

  • High school diploma or equivalent
  • One year of accounting experience preferred.
  • Candidates should have at least 1 year experience in the tax preparation field and strong knowledge of personal income taxes as well as tax law knowledge.
  • Strong communication and organizational skills, is self motivated.
  • Good attention to details with excellent follow up skills.
  • Bilingual (Spanish) is a definite plus.

Full Time and Part time positions available. Please email your cover letter, resume, to Lisa Liggins, Tax Site Manager, lliggins@restorationplaza.org with the subject line: VITA Tax Preparer.


JOB TITLE

Data/Business Analyst

Responsibilities:

Essential Duties and Responsibilities include the following:

  • Reports to the Director of Quality Assurance to help develop Restoration’s enterprise data warehouse, case management, and reporting system.
  • Conduct data analysis and produce data visualizations as needed.
  • Configure the custom-built system based on user requirements.
  • Develop system logic and functions to mirror business processes.
  • Train staff to utilize the system on an ongoing basis.
  • Document defects and alert developers of issues during testing.
  • Monitor user adoption of the system.
  • Write scripts to automate routine data analysis tasks.
  • Update the website as needed.
  • Design data visualizations and reports in Google Data Studio.
  • Analyze data to answer questions for executive leadership.
  • Enter and validate data in the system.
  • Handle additional assignments as requested.

Qualifications:

  • Background in computer engineering, computer science, software engineering, data science, and/or other STEM disciplines preferred.
  • Two years of relevant experience in data analysis and/or system design required.
  • Bachelor's degree required.
  • Excellent database and administrative skills with attention for detail and ability to manage diverse data.
  • Proficient with MS Office (Excel, Word, and PowerPoint).
  • Collaborative, friendly, and curious with a strong work ethic.
  • Ability to coordinate multiple priorities and responsibilities simultaneously to meet deadlines.
  • Experience with website updates and development.
  • Excellent analytical and mathematical skills with experience in statistics.
  • Experience programming in JavaScript preferred (other OOP languages are a bonus).
  • Familiarity with FileMaker, Salesforce, or other CRMs useful but not required.
  • Knowledge of Google Data Studio or Tableau helpful.
  • Knowledge of Typeform useful but not required.

Full Time position available. Please email your cover letter and resume to Stan Lyubarskiy, Director of Quality Assurance, slyubarskiy@restorationplaza.org with the subject line: Data/Business Analyst.

Bedford Stuyvesant Restoration Corporation is an equal opportunity employer that does not discriminate on the basis of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender identity, unemployment status, partnership status, familial status, military status, religion, pregnancy, predisposed genetic characteristic, status as a domestic violence, stalking, or sex offense victim, arrest and conviction record, or citizenship status in all employment decisions.