Employment at BSRC

Bedford Stuyvesant Restoration Corporation has been a leader in the development of Central Brooklyn.  For its pioneering work, Restoration has been recognized locally and nationally as a model for community development.  Through the years, Restoration has been able to attract the highest caliber of talent to advance its mission. Restoration is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Currently, Restoration has several positions available:

We can still help you find a job. Restoration's experienced job developers are working with local area employers to identify suitable candidates. Click here for more information!

                                                                                                                                                                
JOB TITLE
 
 
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:

Jobs-Plus, a comprehensive, place-based employment model that offers services to all working-age residents in designated public housing developments or clusters of developments, serves as a platform to help residents build their skills and connect to the labor market so they can increase their incomes. Jobs-Plus should not be viewed as a quick fix; rather, the program seeks to help residents continue to improve their earnings over time, with residents taking the necessary and, at times, difficult steps towards self-improvement.

Restoration’s Economic Solutions Center seeks an enthusiastic Customer Service Specialist for our East New York Jobs-Plus site serving resident of Pennsylvania-Wortman Houses. The Jobs-Plus Customer Service Specialist reports to the Jobs-Plus Program Manager. Specific responsibilities and tasks of the Jobs-Plus Customer Service Specialist include, but are not limited to:

  • Front office reception and serving as a host to incoming residents
  • Verify eligibility, conduct intake, triage and enrollment with new members
  • Set up appointments for members to meet with Jobs-Plus program service staff as well as schedule members for workshop participation.
  • Field phone calls to reach out to potential customers, remind existing customers of upcoming phone calls, and survey existing and past customers on their degree of satisfaction with services received.
  • Enter pertinent demographic and assessment data from intake, triage and enrollment into the appropriate data systems.
  • Provide Jobs-Plus management with input on how to continuously improve customer service to program participants.
  • Supervise Community Coaches and plan and execute all program outreach and marketing
  • Assist the Jobs-Plus Program Manager in building “Community Support for Work” component of Program
  • Support the Jobs-Plus Program Manager in administrative duties and tasks.
Experience and Qualifications:
  • Excellent people skills and open attitude to work with a diverse constituency
  • A proven record in customer service and demonstrated ability to multi-task in a fast paced environment
  • Formidable communication skills, both in speech and in writing
  • Hold a High School diploma in addition to relevant certifications and/or training
  • Have a minimum of two years of full time work experience in a similar position or position with transferable skills.
  • Experience working with various data systems
  • Bilingual Customer Service Specialists are encouraged to apply
  • Available to work evenings and Saturdays
  • Proficient with MS Office (Excel, Word, Access & Outlook), and database management.

Applicants should email their resume, a brief cover letter, and a writing sample to Human Resources at janglin@restoarationplaza.org. For more information on this position, please contact Kizzie Brown at kbrown@restorationplaza.org

                                                                                                                                                                
JOB TITLE
 
 
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
Jobs-Plus, a comprehensive, place-based employment model that offers services to all working-age residents in designated public housing developments or clusters of developments, serves as a platform to help residents build their skills and connect to the labor market so they can increase their incomes. Jobs-Plus should not be viewed as a quick fix; rather, the program seeks to help residents continue to improve their earnings over time, with residents taking the necessary and, at times, difficult steps towards self-improvement.

Restoration’s Economic Solutions Center seeks an enthusiastic Resource Coordinator/ Financial Counselor for our East New York Jobs-Plus site serving resident of Pennsylvania-Wortman Houses. The Jobs-Plus Resource Coordinator/ Financial Counselor reports to the Jobs-Plus Program Manager. Specific responsibilities and tasks of the Jobs-Plus Resource Coordinator/ Financial Counselor include, but are not limited to:

  • Provide general case counseling and wrap around support services to Jobs-Plus members, including one-on-one financial counseling and connecting them to social support, public benefits, and other available resources.
  • Organize and facilitate orientations for Jobs-Plus program participants;
  • Assess member service and training needs and develop individual service plans with each member
  • Responsible for making appropriate referrals and integrating other wraparound supports (i.e. benefits, child support, tax preparation, EITC, and Earned Income Disallowance (EID) into counseling to achieve greater results
  • Counseling individuals about public benefits, NYCHA rent policies, and the importance of child support and helping them take action to establish child support and/or adjust child support orders
  • Develop and lead workshops informing members of available resources, social supports, as well as train them in financial literacy
  • Collect, track and report data for purpose of internal program monitoring on a weekly basis
  • Participation in HRA and OFE sponsored trainings and ongoing professional development trainings will be required
  • Maintain close relationships with referral and partner organizations for the provision of wrap around services to customers;
  • Maintain a high level of results accountability by entering pertinent customer data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;

Experience and Qualifications:

  • Bachelor’s in social work or counseling preferred
  • A minimum of 5 years experience in social work and/or financial counseling and staff supervision and management
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
  • Proficient with MS Office (Excel, Word, Access & Outlook), and database management.
Applicants should email their resume, a brief cover letter, and a writing sample to Human Resources at janglin@restoarationplaza.org. For more information on this position, please contact Kizzie Brown at kbrown@restorationplaza.org
                                                                                                                                                                
JOB TITLE
 
 
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
Jobs-Plus, a comprehensive, place-based employment model that offers services to all working-age residents in designated public housing developments or clusters of developments, serves as a platform to help residents build their skills and connect to the labor market so they can increase their incomes. Jobs-Plus should not be viewed as a quick fix; rather, the program seeks to help residents continue to improve their earnings over time, with residents taking the necessary and, at times, difficult steps towards self-improvement.

Restoration’s Economic Solutions Center seeks an enthusiastic Career Coach for our East New York Jobs-Plus site serving resident of Pennsylvania-Wortman Houses. The Jobs-Plus Career Coach reports to the Jobs-Plus Program Manager. Specific responsibilities and tasks of the Jobs-Plus Career Coach include, but are not limited to:

  • Assess program participants to determine interests, qualifications, and employment eligibility and develop individual career plans. 
  • Provide one-on-one coaching to program participants in the area of job readiness, career advancement, vocational training referrals, and prepare them for job interviews.
  • Refer program participants to job opportunities and assist them with online job applications for existing positions.
  • Conduct workshops covering various life skills, job readiness and career development topics
  • Follow up with program participants to maintain high program retention and collect information on self-placements and retention.
  • Develop and maintain curricula and lesson plans for workshops to program participants in resume writing, job search, interviewing skills, life skills, and career advancement.
  • Maintain a high level of results accountability by entering pertinent participant data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;
  • Maintain relationships with other vocational/ career development training providers to share and develop best practices.
  • Develop and maintain close relationship with employers for the purpose of job orders, internship opportunities and retention services for their staff
  • Maintain high level of knowledge of labor market trends and high demand industries/sectors
  • Provide reports to Assistant Director on a weekly basis
 
Experience and Qualifications:
  • Bachelor’s or Master’s degree preferred
  • A minimum of 5 years experience in providing employment services and staff supervision and management
  • In possession of applicable Job Readiness Training credentials
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
  • Proficient with MS Office (Excel, Word, Access & Outlook), and database management.

Applicants should email their resume, a brief cover letter, and a writing sample to Human Resources at janglin@restoarationplaza.org. For more information on this position, please contact Kizzie Brown at kbrown@restorationplaza.org

                                                                                                                                                                
JOB TITLE
 
 
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
Restoration is seeking an enthusiastic Customer Service Specialist. As the Customer Service Specialist, you will ensures that prospective and current program participants have a fulfilling experience with Restoration’s Economic Solutions Center in such a way that long lasting relationships are being developed and customers will return for additional services. As part of the position, you will also engage and enroll prospective program participants at events and offsite locations. Specific responsibilities and tasks of the Customer Service Specialist include, but are not limited to:
  • Facilitate retention of customers by providing excellent customer service
  • Front office reception and serving as a host to incoming customers
  • Schedule appointments for prospective customers to come in for intake and service orientation
  • Conduct intake, triage and enrollment with new customers
  • Collect applicable documentation such as resumes, photo ID’s, benefits letters, etc.
  • Set up appointments for customers to meet with Resource Coordinators, Financial Counselors, Job Developers, and schedule for workshop participation.
  • Field phone calls to reach out to potential customers, remind existing customers of upcoming phone calls, and survey existing and past customers on their degree of satisfaction with services received.
  • Enter pertinent demographic and assessment data from intake, triage and enrollment into the appropriate data systems.
  • Assist service units in identifying and tracking participants and outcomes for respective contracts.
  • Provide management with input on how to continuously improve customer service to program participants.
  • Identify and plan for conducting outreach at events and other applicable occasions.
  • Track outcomes of event outreach and follow up on prospective program participants
  • Work with service units to conduct outreach, engagement, intake and enrollment at offsite locations. These include but are not limited to Jobs-Plus, Brownsville Multi-Service Center, and Weeksville Heritage Center.
  • Assist Restoration Plaza main site with the collection of and reporting on SNAP Venture III outcomes for Jobs-Plus members.
  • Research and identify community resources and participate in cross training and information sharing amongst staff.
  • Input accurate and complete data for all contact moments with customers into the appropriate data systems in a timely manner.

Experience and Qualifications:

  • Hold a High School diploma in addition to relevant certifications and/or training; bachelor’s degree in Social Work or related field preferred.
  • Have a minimum of two years of full time work experience in a similar position or position with transferable skills.
  • A proven record in customer service and demonstrated ability to multi-task in a fast paced environment
  • Knowledge of community resources and counseling/social work practices with underserved populations.
  • Excellent people skills and open attitude to work with a diverse constituency.
  • Ability to establish rapport and motivate others towards achieving goals.
  • Experience working with hard to serve populations (long term unemployed, ex-offenders, at-risk youth, etc.).
  • Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.
  • A strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Formidable communication skills, both in speech and in writing
  • Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries.
  • Experience working with multiple data systems simultaneously
  • Excellent working knowledge of Microsoft Word and Excel
  • Bilingual candidates are encouraged to apply
  • Available to work evenings and Saturdays
Applicants should email their resume, a brief cover letter, and a writing sample to Human Resources at janglin@restoarationplaza.org. For more information on this position, please contact Jako Borren at jborren@restorationplaza.org
                                                                                                                                                                
JOB TITLE
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
Restoration is seeking an enthusiastic Employment Specialist to develop, maintain and deepen relationships with employers via the business services we offer. These services include candidate screenings for job openings as well as career development and retention services for their employees (incl. benefits enrollments, financial coaching, and training opportunities). The Employment Specialist & Coach will also work directly with job seekers to match them with jobs and coordinates with the Education & Training and Social Services Team to ensure that the job seeker receives the best possible set of services that meet her or his need. Specific responsibilities and tasks of the Employment Specialist & Coach include, but are not limited to:
  • Provide one-on-one coaching and counseling, facilitate workshops, and provide retention services to program participants;
  • Develop and maintain close relationship with employers for the purpose of job orders, internship opportunities and retention services for their staff
  • Maintain high level of knowledge of labor market trends and high demand industries/sectors
  • Conduct a career and job ready assessment and match clients to employers
  • Maintain a high level of results accountability by entering pertinent customer data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;
  • Work in team with Education & Training and Social Services staff to ensure that clients meet the best possible outcomes across services.
  • Manage data recording of intake, assessment, service delivery, and outcomes for multiple contracts .
  • Provide reports to Program Manager on a weekly basis
Experience and Qualifications:
  • Bachelor's or Master's degree preferred
  • Established connections with businesses and employers a pre
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support
  • Attention for detail and ability to manage and leverage multiple contracts
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
  • Excellent database and administrative skills with attention for detail and ability to manage data and information for multiple contracts.
  • Proficient with MS Office (Excel, Word, Access & Outlook).

Applicants should email their resume, a brief cover letter, and a writing sample to Human Resources at janglin@restoarationplaza.org. For more information on this position, please contact Jako Borren at jborren@restorationplaza.org

                                                                                                                                                                
JOB TITLE
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
Bedford Stuyvesant Restoration Corporation, a non-profit community development organization, is seeking a case manager to provide services to customers who are eligible for assistance through our Economic Solutions Center. The Resource Coordinator will report to the Program Manager Social Services. Responsibilities include, but are not limited to
  • Provide holistic and comprehensive case management services to all customers including: intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, external referrals and follow up.
  • Maintain a caseload consisting of individuals and their families with up to date files ensuring complete, accurate, and valid documentation including but not limited to case notes, eligibility documentation, client follow-up, outcome evaluation, client contact sheets, and evaluations.
  • Remain in contact with customers in case load on a regular basis, initially in person, but also using social media, email, and phone.
  • Connect individuals and families with needed and available community resources. Follow-up with customers and agencies as appropriate to document use/success of referral.
  • Research and identify community resources and participate in cross training and information sharing amongst staff.
  • Report on development of employer relations, job placements, retention, average salaries, etc.
  • Input accurate and complete data for all contact moments with customers into the appropriate data systems in a timely manner.
  • Participate in regular staff meetings and supervisory sessions.
  • Other duties as assigned by supervisor.

Experience and Qualifications:

  • Bachelor’s degree in Social Work or related field preferred.
  • Knowledge of community resources and counseling/social work practices with underserved populations.
  • Experience working with hard to serve populations (long term unemployed, ex-offenders, at-risk youth, etc.).
  • Excellent written and verbal communication skills and good documentation skills.
  • Ability to establish rapport and motivate others towards achieving goals.
  • Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries.
  • A strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.
  • Experience with data systems and basic office software (Word, Excel).
  • Bi-lingual preferred.

Applicants should email their resume, a brief cover letter, and a writing sample to Human Resources at janglin@restoarationplaza.org. For more information on this position, please contact Jako Borren at jborren@restorationplaza.org

                                                                                                                                                                
JOB TITLE
 
 
DEPARTMENT
 
Center for Healthy Neighborhoods
 
DESCRIPTION:
 
The Active Living Coordinator reports directly to the Center for Healthy Neighborhoods Manager at Restoration to support Healthy Initiatives programming and activities, especially those relevant to Bike Share and Fitness Classes. The Active Living Coordinator ensures the coordination and sustainability of the work as part of Restoration’s larger mission and vision as a community development organization.   
 
Specific Job Responsibilities: 

Duties will include, but are not limited to:  

Project Management:

  • Oversee reporting for Active Living grants, working with funders to ensure deliverables are met under agreements.
  • Direct and oversee the development and implementation of strategies to raise awareness and communicate initiatives through outreach, website, social media, conferences, whitepapers and reports, brochures and other media opportunities.
  • Ensure Active Living project efforts are well-grounded in Restoration’s community development context, helping to connect work to housing, employment, health care, financial wellness, and other outcomes.

Programmatic Support:

  • Organize and coordinate weekly Community Bike Rides and Fitness Classes as necessary.
  • Plan events surrounding Citi Bike and Bike Share, including but not limited to Bike Share community events and trainings.
  • Oversee Citi Bike Intern and serve as a support for such.
  • Help improve data collection and outcomes measurement, and maintain regular communication with project partners.
  • Represent Restoration at meetings, trainings and local and national conferences as needed.
  • Support relationships with the members of the Partnership for a Healthier Brooklyn and other community stakeholders.
  • Perform community outreach to help participants and other community members understand the benefits of Bike Share and biking.

Preferred Skills:

  • Four year degree, with masters degree in public health, community development preferred.
  • Strong experience in direct community engagement;
  • Proven program planning and implementation experience and skills;
  • Creativity and ability to develop innovative program strategies that integrate multiple program areas and blend various funding streams;
  • Experience working with nonprofit organizations, government agencies, elected officials and staff, private foundations, and media;
  • Significant knowledge of programs serving low-income communities, ideally workforce development, benefits access, and/or economic development programs;
  • Fundraising research, grant writing and reporting experience highly desired; and
  • Excellent writing and computer skills. 

Schedule: Full-time

To apply:

Applicants should email their resume and a brief cover letter to Human Resources at janglin@restorationplaza.org

                                                                                                                                                      

JOB TITLE
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
Restoration’s Economic Solutions Center seeks an enthusiastic Program Manager for our East New York Jobs-Plus site serving resident of Pennsylvania-Wortman Houses.
 
Jobs-Plus, a comprehensive, place-based employment model that offers services to all working-age residents in designated public housing developments or clusters of developments, serves as a platform to help residents build their skills and connect to the labor market so they can increase their incomes. Jobs-Plus should not be viewed as a quick fix; rather, the program seeks to help residents continue to improve their earnings over time, with residents taking the necessary and, at times, difficult steps towards self-improvement.
 
The Jobs-Plus Program Manager reports to Restoration’s Jobs-Plus Director.
 
Specific Job Responsibilities:
  • Provide overall program coordination and leadership to the Jobs-Plus program and its staff;
  • Hire qualified Jobs-Plus staff and design staff development plan in collaboration with Restoration’s HR Director and the Economic Solutions Center (ESC) management team;
  • Serve as a coach to staff with continuous 360 feedback and evaluate staff of their performance;
  • Work with Restoration’s ESC management team for continued alignment of Jobs-Plus services as a component of the ESC’s service model.
  • Meet with the Jobs-Plus team on a periodic basis;
  • Maintain a high level of accountability for performance outcomes, program development, and community engagement;
  • Develop annual Jobs-Plus operational plan and budget with the ESC management team and manage budget throughout the program year;
  • Maintain and further develop relationships and partnerships with resident associations, community organizations, subcontractors, and other stakeholders;
  • Assist in fundraising efforts
  • Serve as the primary liaison and point person for HRA and its agency partners.
Experience and Qualifications:
  • Degree or certified training in business, non-profit management, social services, or related field
  • A minimum of 5 years of experience in managing community development programs
  • Excellent presentation and customer service skills and social skills demonstrative of empathy and support
  • Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
  • Proficient with MS Office (Excel, Word, Access & Outlook), and database management.
To apply, please send resume, cover letter, and writing sample to hr@restorationplaza.org. For more info, please email Kizzie Brown, Director Jobs-Plus, at kbrown@restorationplaza.org.
                                                                                                                                                                
JOB TITLE
DEPARTMENT
 
Restoration Health Programs
 
DESCRIPTION:
 
The Intern reports directly to the Center for Healthy Neighborhoods team at Restoration to support Healthy Food Access and Active Living programming and activities. The Intern ensures the coordination and sustainability of the work as part of Restoration’s larger mission and vision as a community development organization.
 
Specific Job Responsibilities:
 
Duties will include, but are not limited to:
  • Support strategies to raise awareness and communicate initiatives through outreach, website, social media, reports, brochures and other media.
  • Attend on behalf of and represent Restoration at food system, fitness/biking and/or healthy community conferences and other industry events and gatherings.
  • Help improve data collection and outcomes measurement, and maintain regular communication with project partners.
  • Support relationships with the members of the Partnership for a Healthier Brooklyn and other community stakeholders.
  • Provide outreach to local early child care centers, senior centers and hospitals in efforts to expand whole sale food sales and food boxes membership.
  • Perform community outreach to help participants and other community members understand the benefits of Bike Share and biking.
  • Support program staff with administrative tasks as needed.

Preferred skills: 

  • The ideal candidate will have outstanding communications skills and the ability to support and work closely with a diverse range of individuals from community residents and elected officials to organization leaders and the media;
  • Bachelor’s degree, and current enrollment of a post-graduate degree ideally in health, food systems, nutrition, community and economic development preferred;
  • Experience working with nonprofit organizations, government agencies, elected officials and staff, private foundations, and media; and
  • Support program staff with administrative tasks as needed.
Schedule and Compensation:
  • 10-20 hours per week around intern‘s schedule during the academic year. This is an unpaid internship opportunity, but can provide credit towards coursework requirements.
Interested applicants should email their resume and a brief cover letter to: akirac@restorationplaza.org
                                                                                                                                                                
 

 

                                                                                                                                                      
JOB TITLE
DEPARTMENT
 
Economic Solutions Center
 
DESCRIPTION:
 
X